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Privacy Policy for Hold My Hand: Keep Us Together

Last Updated: August 26, 2026

1. Introduction

Welcome to Hold My Hand: Keep Us Together ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our app and website. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use those services.

By using the app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

A. Information You Provide

  • Account Information: When you register, we collect your email address, password (stored securely via authentication providers), nickname, gender, birthday, and chosen doll avatar.
  • Relationship Data: We collect information about your partner connection, anniversary dates, and relationship milestones to provide the core functionality of the app.
  • User Content: We collect the content you create, including:
    • Wishes and wish lists
    • Daily mood/feeling records
    • Messages attached to hearts or gifts
    • Chat messages and photos sent to your linked partner
    • MBTI test results
  • Communications: If you contact us for support, we collect the details of your request.
  • Public Gift Finder: If you use the no-login website gift finder, we transiently process the occasion, selected interests, gift style, budget band, language, and optional hint you submit. We do not add those answers to an app relationship profile or persist the answers as a saved gift-search record.
  • Age assurance: Apple or Google may provide an age range for new accounts. If unavailable or declined, you may confirm that you are at least 16. We store only the age band, assurance source, confirmation time, and gate version—not a birth year or complete birth date for age assurance.

B. Automatically Collected Information

  • Usage Data: We track your interactions within the app, such as sending hearts, redeeming wishes, and using the angry mode features.
  • Device Information: We may collect information about your mobile device, including device model, operating system, and unique device identifiers (for notification purposes).
  • Location Data: We collect your timezone to ensure features like daily resets and notifications work correctly for your local time. We do not track your precise GPS location.

3. How We Use Your Information

We use the collected information to:

  • Provide Core Features: Facilitate partner linking, wish redemption, heart exchanges, and relationship tracking.
  • Personalize Experience: Use your MBTI type and birthday to generate relevant horoscopes (Fortune feature) and gift suggestions.
  • Notifications: Send push notifications for partner activities (e.g., "Partner sent you a heart") and reminders.
  • Improve the App: Analyze usage patterns to fix bugs and enhance performance.
  • Customer Support: Respond to your inquiries and resolve technical issues.

4. Sharing of Your Information

A. With Your Partner

The core purpose of Hold My Hand: Keep Us Together is to share information with your linked partner. Your partner will have access to:

  • Your profile information (nickname, avatar, mood).
  • Your wish list and redemption status.
  • Your heart/lightning balance and transaction history with them.
  • Your anniversary dates.

B. Service Providers

We employ third-party companies to facilitate our service:

  • Firebase (Google): For authentication, database hosting, cloud functions, and analytics.
  • RevenueCat: For processing in-app purchases and subscription management.
  • DeepSeek: To rank curated gift candidates and write short recommendation reasons. Public gift-finder inputs are sent without an app user ID or stored relationship profile.
  • Amazon: When you intentionally follow an Amazon product link, Amazon receives the normal request and affiliate-link information under its own privacy terms. We do not receive your Amazon account credentials or order details.
  • Apple and Google: To provide privacy-preserving age-range signals.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

C. Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Security of Your Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We utilize industry-standard encryption and secure cloud services (Firebase) to protect your personal information.

6. Children's Privacy

Our Service is for people aged 16 or older and is not directed to children under 16. New accounts must complete age assurance. If we learn that someone under 16 uses an account, we may restrict or delete the account and associated information.

7. Your Data Rights

You have the right to:

  • Access: View your personal data within the app.
  • Correction: Update your profile information at any time.
  • Deletion: You can permanently delete your account through Account > Danger Zone > Delete Account. Account deletion also removes the shared relationship space and associated cloud media. If you cannot access the app, follow the instructions on our Account Deletion page.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@myhandiswarm.com.

此翻译仅供参考。如果此翻译版本与英文版本之间存在任何冲突，以英文版本为准。 This translation is provided for convenience only. In the event of any conflict between this translation and the English version, the English version shall prevail.

Hold My Hand: Keep Us Together 隐私政策 (Privacy Policy)

最后更新日期：2026年8月26日

1. 简介

欢迎来到 Hold My Hand: Keep Us Together（“我们”或“我们的”）。我们致力于保护您的私隐，并确保您使用我们的应用及网站时有良好体验。本私隐政策说明我们在您使用这些服务时如何收集、使用、披露及保护资料。

通过使用该应用，即表示您同意按照本政策收集和使用信息。

2. 我们收集的信息

A. 您提供的信息

  • 账户信息： 当您注册时，我们会收集您的电子邮件地址、密码（通过身份验证提供商安全存储）、昵称、性别、生日和所选的虚拟形象（doll avatar）。
  • 关系数据： 我们收集关于您的伴侣绑定、纪念日和关系里程碑的信息，以提供应用的核心功能。
  • 用户内容： 我们收集您创建的内容，包括：
    • 心愿和心愿单
    • 每日心情/感受记录
    • 附在爱心或礼物上的留言
    • 发送给您绑定伴侣的聊天消息和照片
    • MBTI测试结果
  • 通讯记录： 如果您联系我们寻求支持，我们将收集您请求的详细信息。
  • 公开礼物搜索： 如您使用无需登入的网页礼物搜索，我们会暂时处理您提交的场合、兴趣、礼物风格、预算范围、语言及选填提示。我们不会把这些答案加入应用的伴侣资料，也不会把答案储存为礼物搜索记录。
  • 年龄保障： Apple 或 Google 可能为新账户提供年龄范围。如无法取得或用户拒绝分享，可确认自己已年满16岁。我们只储存年龄范围、保障来源、确认时间及门槛版本，不会为年龄保障储存出生年份或完整出生日期。

B. 自动收集的信息

  • 使用数据： 我们会追踪您在应用内的互动，例如发送爱心、兑换心愿以及使用生气模式功能。
  • 设备信息： 我们可能会收集有关您的移动设备的信息，包括设备型号、操作系统和唯一的设备标识符（用于通知目的）。
  • 位置数据： 我们收集您的时区，以确保诸如每日重置和通知等功能能在您的当地时间正常运行。我们不追踪您的精确GPS位置。

3. 我们如何使用您的信息

我们使用收集到的信息来：

  • 提供核心功能： 促进伴侣绑定、心愿兑换、爱心交换和关系追踪。
  • 个性化体验： 使用您的MBTI类型和生日来生成相关的运势（Fortune功能）和礼物建议。
  • 通知： 发送有关伴侣活动的推送通知（例如：“伴侣给您发送了一颗爱心”）和提醒。
  • 改进应用： 分析使用模式以修复错误并提升性能。
  • 客户支持： 回应您的咨询并解决技术问题。

4. 共享您的信息

A. 与您的伴侣共享

Hold My Hand: Keep Us Together 的核心目的是与您绑定的伴侣共享信息。您的伴侣将可以访问：

  • 您的个人资料信息（昵称、头像、心情）。
  • 您的心愿单和兑换状态。
  • 您的爱心/闪电余额以及与他们的交易记录。
  • 您的纪念日。

B. 服务提供商

我们聘请第三方公司来协助我们的服务：

  • Firebase (Google)： 用于身份验证、数据库托管、云函数和分析。
  • RevenueCat： 用于处理应用内购买和订阅管理。
  • DeepSeek： 用于排列精选礼物候选项并撰写简短推荐理由。公开礼物搜索的输入不会附带应用用户 ID 或已储存的伴侣资料。
  • Amazon： 当您主动打开 Amazon 产品链接时，Amazon 会根据其私隐条款收到一般请求及联盟链接资料。我们不会收到您的 Amazon 账户凭证或订单详情。
  • Apple 及 Google： 用于提供保障隐私的年龄范围信号。

这些第三方仅在代表我们执行这些任务时才有权访问您的个人数据，并有义务不将其泄露或用于任何其他目的。

C. 法律要求

如果法律要求，或为响应公共机构（例如法院或政府机构）的有效请求，我们可能会披露您的个人数据。

5. 您数据的安全性

您数据的安全性对我们非常重要，但请记住，通过互联网传输的方法或电子存储方法都不是100%安全的。我们利用行业标准的加密和安全的云服务 (Firebase) 来保护您的个人信息。

6. 儿童隐私

本服务只供年满16岁的人士使用，并非面向16岁以下儿童。新账户必须完成年龄保障。如我们得知16岁以下人士使用账户，可能会限制或删除该账户及相关资料。

7. 您的数据权利

您有权：

  • 访问： 在应用内查看您的个人数据。
  • 更正： 随时更新您的个人资料信息。
  • 删除： 您可以通过“账户” > “危险区域” > “删除账户”永久删除账户。删除账户也会删除共享关系空间及相关云端媒体。如果您无法使用应用，请按照我们的账户删除页面上的说明操作。

8. 隐私政策的变更

我们可能会不时更新我们的隐私政策。我们将通过在此页面上发布新的隐私政策并更新“最后更新”日期来通知您任何更改。

9. 联系我们

如果您对本隐私政策有任何疑问，请通过 support@myhandiswarm.com 联系我们。